Cookie Policy
Last updated: May 2026
This Cookie Policy explains how GoBeyondTickets ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our Platform at https://www.gobeyondtickets.in/. It explains what these technologies are, why we use them, and your rights to control their use. By continuing to use our Platform, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to site owners. Cookies cannot run programs or deliver viruses to your device — they are simply small data files stored locally on your browser.
2. Types of Cookies We Use
We use the following categories of cookies on our Platform:
Strictly Necessary Cookies
These cookies are essential for the Platform to function correctly. They enable core features such as user authentication, session management, and secure checkout. Without these cookies, services you have requested — such as logging in or completing a booking — cannot be provided. These cookies do not store any personally identifiable information and cannot be disabled.
Examples: Session tokens, login state, CSRF protection tokens.
Performance & Analytics Cookies
We use Google Analytics to collect anonymised information about how visitors use our Platform — such as which pages are visited most, how long users stay, and where traffic comes from. This helps us understand user behaviour and continuously improve the experience. All data collected is aggregated and does not identify individual users.
Provider: Google Analytics (Google LLC)
Data collected: Page views, session duration, device type, geographic region, traffic source.
Retention: Up to 26 months (as per Google's default retention settings).
Functional Cookies
Functional cookies allow the Platform to remember choices you make — such as your preferred language, region, or display settings — and provide enhanced, more personalised features. These cookies may be set by us or by third-party providers whose services we have added to our pages.
Examples: Language preference, recently viewed events, saved filters.
Marketing & Targeting Cookies
We may use marketing cookies in the future to deliver relevant advertisements and promotional content on third-party platforms such as Google and Meta. These cookies track your visits across websites to build a profile of your interests. At this time, we do not actively use marketing or retargeting cookies. This section will be updated when such technologies are introduced.
3. Third-Party Cookies
In addition to our own cookies, we may also use cookies set by trusted third-party services integrated into our Platform. These third parties may include:
- Google Analytics — for usage analytics and performance reporting. Governed by Google's Privacy Policy.
- Payment Gateways — our payment processors may set their own session cookies required to complete secure transactions.
We do not control third-party cookies and recommend reviewing the respective privacy policies of these providers for full details on how they handle your data.
4. How to Control or Disable Cookies
You have the right to decide whether to accept or reject non-essential cookies. You can manage your cookie preferences in the following ways:
- Browser settings — most browsers allow you to view, manage, delete, and block cookies through their settings menu. Note that blocking all cookies may affect the functionality of our Platform.
- Google Analytics opt-out — you can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on.
- Device settings — you may also reset your advertising identifier or limit ad tracking through your mobile device's privacy settings.
5. How Long Do Cookies Stay on My Device?
Cookies can be either session cookies or persistent cookies. Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device for a set period of time or until you manually delete them. The retention period for each cookie depends on its purpose and is set either by us or the third-party provider.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Where required by applicable law, we will notify you of significant changes.
7. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: support@gobeyondtickets.com
Time: Monday – Friday (9:00 – 18:00)